Caso de ÉxitoCAso de ëxito

A Help Desk platform made for tech consulting

An application with the simple goal of bringing together Optera and its clients. Built with React.js and Node.js in only three months, our first full-stack application with all the bells and whistles. And yes, that includes automated testing and deployment.

Simple, yet effective

Made as an MVP, but scalable and ready for production.

Best Features

Easily open tickets and chat in real time with Help Desk support. 

Modern Design

With Ant Design we’ve created the entire styling and layout, a very popular React UI framework.

Chat in real-time

With the help of we’ve created a complete chatting system capable of handling file uploads.

Infinite Categories

Sort and organize your tickets in one place by creating categories for them.

Full E2E Testing Coverage

With the help of Postman’s Automated API Testing and its CLI companion Newman, testing was a piece of cake.

Optera’s Vision of the Project

The Challenge

Originally the client had intented for this application to be just an MVP, however, with some back and forth we’ve decided to structure it like it was being made for production with the mindset that it would have plenty more features in the future, so there needed to be room for growth/scalability

A well defined robust tech-stack

The solution

Built with a cutting edge tech stack we made sure to make it scalable


Los beneficios

Just click & drag to create beautiful pages in a matter of minutes. No designer talent or coding skills necessary. No matter if you’ve used a visual page builder before, with it you’ll be a pro the second you start using it. 

Tiempo de lanzamiento

4 semanas

En la primera semana hemos hecho las primeras sesiones y una pequeña prueba de concepto

El tiempo de desarrollo se ha llevado a cabo en las semanas segunda y tercera

En la cuarta semana ya teníamos el proyecto listo para su lanzamiento


Agile, scrum, etc.



SO Linux





JS Vainilla

Una imagen…

…vale más que mil palabras

Foto Dinara

«No matter if you’ve used a visual page builder before, with this you’ll be a pro the second you start using it. Let’s not get technical! Create up-to-date designs without writing a single line of code.»

Dinara Tairova, Psicóloga y Terapeuta Gestalt